Privacy Policy

1. Who We Are

CarPlanHero is operated by Evide Group AB. Our website address is carplanhero.com. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and store your information.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly, such as through contact forms including name, email address, and message content.
• Automatically collected information such as IP address, browser type, device information, and anonymized usage data via cookies and analytics tools.

3. How We Use Your Information

We use collected data for the following purposes:

• To respond to inquiries and support requests.
• To analyze and improve website performance, usability, and content relevance.
• To enable essential website functions such as analytics, security, and load balancing.
• To send updates or marketing communication only if you have given your consent.

4. Cookies and Tracking Technologies

CarPlanHero uses cookies and similar tracking technologies to enhance site functionality and collect usage statistics. You can manage or disable cookies through your browser settings. Disabling cookies may affect how parts of the site function.

5. Data Sharing and Third Parties

We do not sell personal information. We may share data with trusted third-party service providers who help us operate the website, such as hosting providers and analytics services. These parties are contractually required to protect your information and use it only for the intended purposes.

6. Data Retention

We store personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Data that is no longer needed is deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Request correction or deletion of your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where consent is the legal basis for processing.

Requests can be submitted using the contact details below.

8. Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

9. Children

CarPlanHero is not directed at individuals under 13 years of age. We do not knowingly collect personal data from children under 13. If such data is discovered, it will be deleted without delay.

10. Changes to This Policy

We may update this Privacy Policy at any time. The current version will always be available on this page. Continued use of the site after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us at:

CarPlanHero / Evide Group AB
Järnvägsgatan 3, 413 27 Gothenburg, Sweden
Email: contact@carplanhero.com

12. U.S. Privacy Rights (California Residents)

If you are a resident of California, you are entitled to specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These laws give you the right to understand how your personal information is collected, used, and shared.

You have the right to:

• Request access to the personal information we collect.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of your personal information.
• Request correction of inaccurate personal data.
• Limit the use of sensitive personal information where applicable.

We do not sell personal information in the traditional sense. However, some data sharing for analytics, advertising, and performance measurement may be considered “sharing” under California law.

To exercise any of your privacy rights, contact us using the details above. We will verify and respond to your request within the time required by law. We will not discriminate against you for exercising your privacy rights.

13. Do Not Sell or Share My Personal Information

California residents have the right to opt out of the sale or sharing of their personal information. While CarPlanHero does not sell data for monetary compensation, certain third-party data sharing for analytics and advertising may qualify as “sharing” under applicable law.

You may submit an opt-out request by contacting us at contact@carplanhero.com. We will take reasonable steps to honor your request in accordance with legal requirements.